Resolving billing inquiries and service discrepancies
The Retail Sales Associate is responsible for handling inbound traffic in store and outbound calls, maximizing sales opportunities, resolving customer issues, and ensuring an optimal level of quality customer service
Job Summary
The Retail Sales Associate is responsible for handling inbound traffic in store and outbound calls, maximizing sales opportunities, resolving customer issues, and ensuring an optimal level of quality customer service.
Responsibilities include actively promoting Company products and services, identifying sales opportunities, providing professional services and solutions, and retaining customers who wish to cancel or reduce their service.
Breezeline offers a vibrant workplace culture, excellent career opportunities, competitive salary, medical and dental coverage, life insurance, disability insurance, paid time off, and a 401(k) plan with company match.
Matching Summary
The Retail Sales Associate is responsible for handling inbound traffic in store and outbound calls, maximizing sales opportunities, resolving customer issues, and ensuring an optimal level of quality customer service.
Skills & Requirements
Must-have
Face to face customer interaction
Promoting Company products and services
Resolving billing inquiries and service discrepancies
Accurate data input using prescribed applications
Asset management for Breezeline equipment
Working PCs and Windows environment
Nice-to-have
Genuine connections with customers
Agile and dedicated team member
Thrives on competition and achievement
Resilient and overcomes rejection
Passion for technology
Google suite applications experience
Key Requirements
Minimum 1-3 years of Sales and Customer service experience
Prior face to face & outbound sales experience required
High school diploma
Flexibility with hours of work including rotating schedules