Information Systems Mgr - Service Desk

Amgen

Hyderabad, India
Vendor management expertise
Service delivery & itil framework
Self-service & automation enablement
Amgen's mission is to serve patients living with serious illnesses

Job Summary

  • Amgen's mission is to serve patients living with serious illnesses.
  • The role involves leading the operations of Amgen’s Global Service Desk.
  • Amgen fosters an inclusive environment and supports professional growth.

Matching Summary

Amgen's mission is to serve patients living with serious illnesses.

Skills & Requirements

Must-have

  • Vendor Management Expertise
  • Service Delivery & ITIL Framework
  • Self-Service & Automation Enablement
  • ServiceNow Proficiency

Nice-to-have

  • Professional Certifications
  • Project or Portfolio Management Certifications

Key Requirements

  • Doctorate degree / Master's degree / Bachelor's degree
  • 8 to 13 years of experience

Work Rights

Not specified

Tailored Resume

Cover Letter