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Lakefield Veterinary Group is seeking a Customer Service Representative to enhance client relations and support the veterinary team in Katy, US. The role involves promoting hospital services, scheduling client visits, and ensuring effective communication while embodying the company's values of respect, learning, and service.
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Job Summary
The Customer Service Representative actively recruits new clients and promotes hospital services while ensuring superior client care.
Team members must foster a culture built on core values including Respect, Learning, Do the Right Thing, WOW Service, and Fun.
The role involves directing the flow of clients and pets to aid the productivity of the veterinary medical team.
Matching Summary
Match Score: 75
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Lakefield Veterinary Group is seeking a Customer Service Representative to enhance client relations and support the veterinary team in Katy, US. The role involves promoting hospital services, scheduling client visits, and ensuring effective communication while embodying the company's values of respect, learning, and service.
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Skills & Requirements
Must-have
2+ years experience in veterinary medicine
High School Diploma or GED required
Cash management and drawer reconciliation
Basic medical terminology knowledge
Microsoft Office Suite proficiency
Nice-to-have
Experience in a medical facility desired
Strong customer relations skills
Ability to handle sensitive situations tactfully
Proactive response to requests
Collaborative teamwork environment
Key Requirements
2+ years' experience in veterinary medicine
High School Diploma or GED
No professional licenses or certifications required