Sr. Solution Consultant

Genesys

Western United States
Base: $99,600.00 - $175,200.00; bonus/equity: comm...
Fully remote
Pre-sales or solutions consulting experience
Cx, ccaas, and ai-driven engagement background
Cloud architectures, apis, and integrations knowledge
Genesys is seeking a Senior Solutions Consultant for its Western U.S. team to drive AI-powered customer experience transformations. This fully remote role entails consultative engagement, solution design, and collaboration with sales and customers to enhance business outcomes

Job Summary

  • This strategic role blends consultative engagement, solution design, and storytelling to bring AI-powered customer experience transformations to life.
  • The company operates a 'learn to fish' model where new hires shadow top performers before earning full ownership of deals and accounts.
  • Benefits include medical, dental, vision insurance, flexible work schedules, open time off, and a 401(k) matching program.

Matching Summary

Match Score: 85

Genesys is seeking a Senior Solutions Consultant for its Western U.S. team to drive AI-powered customer experience transformations. This fully remote role entails consultative engagement, solution design, and collaboration with sales and customers to enhance business outcomes.

Salary

Base: $99,600.00 - $175,200.00; Bonus/Equity: Commission or performance-based bonus opportunities; Benefits: Medical, Dental, Vision, Telehealth, 401(k) matching

Skills & Requirements

Must-have

  • Pre-sales or solutions consulting experience
  • CX, CCaaS, and AI-driven engagement background
  • Cloud architectures, APIs, and integrations knowledge

Nice-to-have

  • Strong communication and storytelling skills
  • Growth mindset eager to learn and collaborate
  • Experience with enterprise customers and stakeholders

Key Requirements

  • Based in or willing to support Western U.S. region
  • Strong interest in AI capabilities in CX
  • Ability to translate technical concepts into business value

Work Rights

Not specified

Tailored Resume

Cover Letter