Card Fraud Analyst

Pennsylvania State Employees Credit Union

Harrisburg, PA, United States
On-site
Review fraud alerts and suspicious transactions
Investigate member transaction disputes
Communicate with members and merchants
The Pennsylvania State Employees Credit Union is seeking a Card Fraud Analyst to join their team in Harrisburg, PA. The role focuses on detecting and preventing card fraud while providing exceptional service to members, with an emphasis on continuous learning and improvement

Job Summary

  • Card Fraud analysts are cross-trained to detect and prevent ATM and Visa card fraud by reviewing fraud alerts and suspicious transaction activity daily.
  • Investigations involve accurate compilation and documentation of facts, with communication between members, merchants, and other parties to minimize fraud loss and service interruption.
  • The role requires maintaining knowledge of relevant regulations (E, Z) and network rules, as well as contributing to performance improvements and training.

Matching Summary

Match Score: 75

The Pennsylvania State Employees Credit Union is seeking a Card Fraud Analyst to join their team in Harrisburg, PA. The role focuses on detecting and preventing card fraud while providing exceptional service to members, with an emphasis on continuous learning and improvement.

Skills & Requirements

Must-have

  • Review fraud alerts and suspicious transactions
  • Investigate member transaction disputes
  • Communicate with members and merchants
  • Maintain knowledge of regulations E and Z
  • Utilize fraud systems and databases

Nice-to-have

  • Contribute to fraud prevention strategies
  • Educate members on fraud detection tools
  • Improve fraud recognition skills

Key Requirements

  • High School diploma required
  • Knowledge of Regulation E
  • Knowledge of Regulation Z
  • Knowledge of Visa/Debit Network operation rules

Work Rights

Not specified

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