*Urgent- Perm* Customer Service Ambassador- East ($3000-$3200) #NJE

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Base: $3,000-$3,200; bonus/equity: not specified; ...
Manage servicing and breakdown hotlines
Coordinate vehicle changeovers
Schedule workshop appointments
The role involves managing servicing and breakdown hotlines while addressing customer enquiries and booking appointments

Job Summary

  • The role involves managing servicing and breakdown hotlines while addressing customer enquiries and booking appointments.
  • Candidates will coordinate vehicle changeovers, schedule workshop appointments, and validate completed repairs against standards.
  • The position requires generating job chits in Salesforce and updating fleet management systems with real-time vehicle movements.

Matching Summary

Match Score: 75

The role involves managing servicing and breakdown hotlines while addressing customer enquiries and booking appointments.

Salary

Base: $3000-$3200; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage servicing and breakdown hotlines
  • Coordinate vehicle changeovers
  • Schedule workshop appointments
  • Generate job chits in Salesforce
  • Update fleet management systems

Nice-to-have

  • Proactive communication with customers
  • Support continuous improvement efforts
  • Uphold professionalism in interactions
  • Flexibility for interim after-hours support

Key Requirements

  • Experience with Salesforce system
  • Fleet management system proficiency
  • Workshop coordination experience

Work Rights

Not specified

Tailored Resume

Cover Letter