Associate It Onsite Support

University of Arkansas for Medical Sciences

Little Rock, United States
Commensurate with education + experience; not spec...
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Troubleshooting end user computer problems
Resolving networking issues
Remote and onsite support
** The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide technical assistance and solutions for end-user computing and networking issues. This position requires on-call availability and participation in a 24/7 rotation, focusing on customer service and technical problem-solving skills. **

Job Summary

  • Provides accurate and timely solutions to end user computer and networking problems, performing restorative and maintenance actions remotely or onsite.
  • This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation.
  • UAMS offers amazing benefits including health, retirement, and educational discounts for qualifying staff.

Matching Summary

Match Score: 75

** The University of Arkansas for Medical Sciences is seeking an Associate IT Onsite Support professional to provide technical assistance and solutions for end-user computing and networking issues. This position requires on-call availability and participation in a 24/7 rotation, focusing on customer service and technical problem-solving skills. **

Salary

Commensurate with education and experience; Not specified; Yes

Skills & Requirements

Must-have

  • troubleshooting end user computer problems
  • resolving networking issues
  • remote and onsite support
  • 24/7 on-call rotation

Nice-to-have

  • customer service experience
  • teamwork and diversity

Key Requirements

  • Bachelor's degree in Computer Science or related field OR Associates degree in Computer Science or related field OR High School diploma plus 2 years experience in cabling, low voltage systems, carpentry/building maintenance
  • Must be on-call and respond immediately to trouble calls outside of general work hours
  • Rotating weekend and holiday coverage
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter