Engenheiro De Processos Pl

Kion Na

São Bernardo do Campo, SP, Brazil
Standardize after-sales service
Measure representative performance
Customer satisfaction metrics
Responsible for the qualification and preparation of representatives and direct involvement in services

Job Summary

  • Responsible for the qualification and preparation of representatives and direct involvement in services.
  • We offer: Health Plan; Dental Plan; Transportation Voucher; Life Insurance; Private Pension; Gympass; Meal Voucher; Profit Sharing; Among others.
  • The KION Group respects and values differences, therefore, all applications are welcome in our selection processes.

Matching Summary

Responsible for the qualification and preparation of representatives and direct involvement in services.

Skills & Requirements

Must-have

  • Standardize After-Sales Service
  • Measure Representative Performance
  • Customer Satisfaction Metrics
  • Support Sales Team
  • Field Support for Product
  • Direct Service Execution

Nice-to-have

  • Benchmarking Market Representatives
  • Auditing Representatives and Group
  • Interface with Marketing

Key Requirements

  • Higher Education in Engineering
  • Previous experience in the role
  • Experience with quality indicators
  • Experience qualifying and training representatives
  • Availability for travel

Work Rights

Not specified

Tailored Resume

Cover Letter