Guest Services Staff - Midland Theater

AEG

Kansas City, MO, United States
Base: $14 - $20; bonus/equity: not eligible for bo...
On-site
Provide direct services to guests
Ensure a safe environment
Resolve guest complaints
Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue

Job Summary

  • Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue.
  • They are responsible for providing a safe environment for all guests beginning the moment they enter the facility.
  • The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

Matching Summary

Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue.

Salary

Base: $14 - $20; Bonus/Equity: Not eligible for bonus; Benefits: May be eligible for benefits (ACA qualification)

Skills & Requirements

Must-have

  • provide direct services to guests
  • ensure a safe environment
  • resolve guest complaints
  • monitor guest conduct
  • enforce venue policies

Nice-to-have

  • positive attitude
  • superior customer service skills
  • knowledge of music industry

Key Requirements

  • High School Diploma or equivalency
  • 1-2 years of related work experience
  • Ability to lift 50 lbs.
  • Ability to stand, walk, and climb stairs for long periods

Work Rights

Not specified

Tailored Resume

Cover Letter