Guest Services Agent / Reservations

DoubleTree by Hilton New York Downtown

New York, New York, United States
Base: $23.00; bonus/equity: not specified; benefit...
Engaging personality
Exceptional customer service
Work in a team environment
Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing

Job Summary

  • Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
  • The Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
  • We are looking for talented people who have a genuine passion for service and believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.

Matching Summary

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

Salary

Base: $23.00; Bonus/Equity: Not specified; Benefits: comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee rates on hotel stays, 401k with a company match, lucrative bonus programs

Skills & Requirements

Must-have

  • Engaging personality
  • Exceptional customer service
  • Work in a team environment
  • Ability to work in a fast-paced setting
  • Stand for the duration of the shift

Nice-to-have

  • Genuine passion for service
  • Making meaningful connections
  • Desire to make an impact
  • Outgoing and engaging personality

Key Requirements

  • One year in customer service role
  • Valid driver's license
  • Hospitality industry experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter