Team Lead, Market Operations

Carvana

Memphis, TN, United States
Full-time salary position; medical, dental, + visi...
On-site
5+ years customer facing team experience
3+ years management experience
Proven history of developing employees
The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, and consumer branding

Job Summary

  • The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, and consumer branding.
  • This role requires a strong people leader who actively develops Customer Advocates through coaching, feedback, and performance check-ins.
  • Candidates must be willing to jump in alongside the team to wash cars or deliver vehicles while maintaining high morale and operational efficiency.

Matching Summary

The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, and consumer branding.

Salary

Full-Time Salary Position; Medical, Dental, and Vision benefits; 401K with company match

Skills & Requirements

Must-have

  • 5+ years customer facing team experience
  • 3+ years management experience
  • Proven history of developing employees
  • Strategic planning and process improvement
  • Willingness to work weekends

Nice-to-have

  • Bachelor's Degree preferred
  • Experience with Salesforce or Tableau
  • Analytical mind for data reporting
  • Logistics handling experience
  • Startup atmosphere enthusiasm

Key Requirements

  • 5+ years work experience in customer facing team environment
  • 3+ years of management experience
  • Prior experience with strategic planning
  • Willingness to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter