Brand Loyalty & Rewards Specialist

HomeGoods

Pasadena, MD, USA
Base: $15.00 to $15.50 ph; bonus/equity: not speci...
Proactive customer engagement
Explain credit terms and savings
Assist with enrollment process
Your goal is to be the friendly face throughout the store, engaging with customers to share the benefits of our store credit and loyalty programs

Job Summary

  • Your goal is to be the friendly face throughout the store, engaging with customers to share the benefits of our store credit and loyalty programs.
  • You'll turn a standard interaction into a long-term relationship by clearly explaining credit terms and savings opportunities so customers feel confident and informed.
  • Benefits include an associate discount, EAP, 401(k) contributions, and eligibility for medical/dental/vision, paid time off, and more based on service or hours requirements.

Matching Summary

Your goal is to be the friendly face throughout the store, engaging with customers to share the benefits of our store credit and loyalty programs.

Salary

Base: $15.00 to $15.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and potential for medical/dental/vision, paid time off, and more.

Skills & Requirements

Must-have

  • Proactive customer engagement
  • Explain credit terms and savings
  • Assist with enrollment process
  • Meet enrollment targets
  • Subject matter expert for team

Nice-to-have

  • High energy and positive attitude
  • Persuasive and clear communicator
  • Trustworthy with customer information
  • Retail savvy and reading signals

Key Requirements

  • Retail customer experience preferred
  • Able to work a flexible schedule
  • Strong communication and organizational skills
  • Capable of multi-tasking
  • Able to lift heavy objects

Work Rights

Not specified

Tailored Resume

Cover Letter