Reservation Agent

Four Seasons Hotels & Resorts

Rabat, Morocco
Reservations agent experience
Luxury hospitality operations
Exceptional communicator
Responsible for selling the resort and providing information to prospective guests, capturing sales from incoming calls and coordinating reservation details to ensure guest satisfaction

Job Summary

  • Responsible for selling the resort and providing information to prospective guests, capturing sales from incoming calls and coordinating reservation details to ensure guest satisfaction.
  • Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel.
  • Four Seasons Hotels and Resorts can offer the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Matching Summary

Responsible for selling the resort and providing information to prospective guests, capturing sales from incoming calls and coordinating reservation details to ensure guest satisfaction.

Skills & Requirements

Must-have

  • Reservations agent experience
  • Luxury hospitality operations
  • Exceptional communicator
  • Guest satisfaction
  • Quality assurance
  • Call and email conversion

Nice-to-have

  • Passion for excellence
  • Curating special experiences
  • Genuine heart
  • Golden Rule

Key Requirements

  • Fluency in French, Arabic and English
  • Eligibility to work in Morocco

Work Rights

Eligibility to work in Morocco

Tailored Resume

Cover Letter