Patient Service Rep - Full-time / Orland Park, Il

Advocate Health

Orland Park, Illinois, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Patient registration in emr
Answering multiple phone lines
Resolving patient inquiries
Patient Service Representatives provide efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Patient Service Representatives provide efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Responsibilities include registering patients, coordinating appointments, answering phones, resolving inquiries, and managing medical records.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Patient Service Representatives provide efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Patient registration in EMR
  • Answering multiple phone lines
  • Resolving patient inquiries
  • Verifying insurance eligibility
  • Handling difficult customers

Nice-to-have

  • Knowledge of eClinicalWorks
  • Experience with practice protocol
  • Team-oriented environment

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • CRT/PC experience

Work Rights

Not specified

Tailored Resume

Cover Letter