Customer Service Representative

Pet Palace Cary

Cary, NC, United States
Base: $13.00–$14.00ph doe; bonus/equity: tips; ben...
On-site
Answering phones with a smile
Multi-line phones and computer systems
Handling cash and cards
Destination Pet is seeking a Customer Service Representative at Pet Palace Cary who can connect with both pets and their owners while juggling various customer service tasks. The role emphasizes strong communication skills, multi-tasking, and a passion for animals, all within a vibrant team culture

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $13-$14.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative at Pet Palace Cary who can connect with both pets and their owners while juggling various customer service tasks. The role emphasizes strong communication skills, multi-tasking, and a passion for animals, all within a vibrant team culture.

Salary

Base: $13.00–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-line phones and computer systems
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in both human and hound
  • make every client feel like a VIP
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter