NTT DATA is seeking a Network Engineer (L2) to provide second-line technical support and field engineering services, focusing on incident resolution and network infrastructure management. The role requires experience with Cisco and Aruba hardware, strong troubleshooting skills, and a commitment to maintaining service level agreements
Job Summary
The Network Engineer (L2) is responsible for providing second-line technical support to proactively identify and resolve network incidents.
This role ensures zero missed Service Level Agreement conditions by managing standard and low complexity incidents effectively.
NTT DATA is a global leader serving 75% of the Fortune Global 100, committed to diversity, inclusion, and technical excellence.
Matching Summary
Match Score: 85
NTT DATA is seeking a Network Engineer (L2) to provide second-line technical support and field engineering services, focusing on incident resolution and network infrastructure management. The role requires experience with Cisco and Aruba hardware, strong troubleshooting skills, and a commitment to maintaining service level agreements.
Skills & Requirements
Must-have
Cisco routing and switching experience
LAN/WAN protocol knowledge OSPF BGP
Wireless LAN solution implementation
Network troubleshooting and packet analysis
Incident management and SLA adherence
Nice-to-have
Strong analytical and communication skills
Ability to work independently or in teams
Collaboration with architecture teams
Self-starter attitude for professional growth
Key Requirements
Bachelor's degree in Computer Science or IT
Minimum 2 years Cisco routing & switching experience
Hands-on experience with Cisco and Aruba wireless
Solid knowledge of LAN/WAN protocols including MPLS and VPNs
CCNA/CCNP or Aruba certifications are advantageous