Deutschsprachige*r Collections Specialist (remote - Bosnien Und Herzegowina, Kroatien, Serbien)
CoreX
Remote, Bosnia and Herzegovina
Competitive + stable compensation; not specified; ...
Remote
German language c1 level or higher
Experience in collections or debt recovery
Customer support or contact center background
The role involves contacting individuals regarding open parking fees via phone and written communication to resolve cases
Job Summary
The role involves contacting individuals regarding open parking fees via phone and written communication to resolve cases.
Candidates must possess a calm demeanor and self-confidence when handling challenging conversations with customers.
The position offers competitive pay, fixed working hours, and remote work opportunities from Croatia, Serbia, or Bosnia and Herzegovina.
Matching Summary
The role involves contacting individuals regarding open parking fees via phone and written communication to resolve cases.
Salary
Competitive and stable compensation; Not specified; Benefits include growing vacation days, MultiSport/FitPass membership, and professional development
Skills & Requirements
Must-have
German language C1 level or higher
Experience in collections or debt recovery
Customer support or contact center background
CRM system experience
Ability to handle difficult conversations calmly
Nice-to-have
Salesforce CRM knowledge
Austrian German dialect experience
Structured and process-oriented work style
Strong organizational skills under pressure
Key Requirements
German C1 proficiency required
Prior collections or debt collection experience
Contact center background preferred
CRM software familiarity
Work Rights
Must be located in Croatia, Serbia, or Bosnia and Herzegovina