Base: 36,200 - 54,300; bonus/equity: not specified...
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Hdfs dealer systems support
It helpdesk environment
Troubleshooting system issues
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Harley-Davidson Financial Services is seeking a Dealer Operations Representative II in Reno, NV, to provide technical support for their dealer systems, ensuring effective communication and problem resolution within the dealer network. The ideal candidate will have 1-2 years of relevant experience, strong communication skills, and a proactive approach to problem-solving.
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Job Summary
Provide proficient technical support for Harley-Davidson Financial Services (HDFS) Dealer Systems, acting as the first point of contact for system-related inquiries.
Respond to support questions, troubleshoot issues across core HDFS Dealer Systems, and collaborate with third-party providers for timely resolution.
Engage in system testing, training end users, and managing user account administration to ensure smooth dealer network operations.
Matching Summary
Match Score: 75
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Harley-Davidson Financial Services is seeking a Dealer Operations Representative II in Reno, NV, to provide technical support for their dealer systems, ensuring effective communication and problem resolution within the dealer network. The ideal candidate will have 1-2 years of relevant experience, strong communication skills, and a proactive approach to problem-solving.
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Salary
Base: 36,200 - 54,300; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
HDFS Dealer Systems support
IT Helpdesk environment
Troubleshooting system issues
User account administration
Technical training delivery
Nice-to-have
Positive relationship management
Proactive solution seeking
Adaptability to change
Key Requirements
1-2 years HDFS Dealer Systems, Dealership, or IT Help Desk experience
High School Diploma or Equivalent
Proficiency in Microsoft Windows Desktop and Office