Gbs Operations Customer Care Representative-10

HCM Portal (UPS)

Pune, IN, United States
Customer service
Investigate cases
Field calls
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service
  • investigate cases
  • field calls
  • monitor process
  • document incoming information
  • investigate evidence

Nice-to-have

  • rewarding culture
  • talented teams
  • cultivate skills
  • lead yourself or teams

Key Requirements

  • Permanent Employee Type

Work Rights

Not specified

Tailored Resume

Cover Letter