Agent De Centre D'appels Médical - Français (f/h/d)

egroup.io

Porto, Portugal
Attractive remuneration; monthly performance bonus...
On-site
Native french speaker required
Strong english proficiency needed
Solid computer skills and software learning ability
You will serve as the primary telephone contact for patients and healthcare professionals, ensuring professional and empathetic communication

Job Summary

  • You will serve as the primary telephone contact for patients and healthcare professionals, ensuring professional and empathetic communication.
  • The role involves managing externalized medical calls including appointment scheduling and information transmission without providing medical advice.
  • The company offers a relocation bonus of 400 euros gross per month for the first three salaries if you move to Porto.

Matching Summary

You will serve as the primary telephone contact for patients and healthcare professionals, ensuring professional and empathetic communication.

Salary

Attractive remuneration; Monthly performance bonus; Relocation bonus of 400 € gross/month for 3 months

Skills & Requirements

Must-have

  • Native French speaker required
  • Strong English proficiency needed
  • Solid computer skills and software learning ability
  • High emotional resilience for sensitive calls
  • Strict adherence to confidentiality protocols

Nice-to-have

  • Experience in medical secretariat or administrative reception
  • Natural empathy combined with calmness
  • Ability to work within strict procedures
  • Team-oriented mindset
  • Organized approach to logistics

Key Requirements

  • Native French language proficiency
  • Good command of English
  • Prior experience in medical administration is an asset

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter