New Business Support Operations Associate

Manulife

Boston, United States
Base: $32,000 - $53,300 usd; bonus/equity: incenti...
On-site
Excellent communication skills
Team environment
Client experience delivery
The Operations Associate is responsible for providing excellent service, support, and administrative tasks with the purpose of delivering an outstanding client experience

Job Summary

  • The Operations Associate is responsible for providing excellent service, support, and administrative tasks with the purpose of delivering an outstanding client experience.
  • Responsible for following up on participant rollovers in a timely manner and responding to emails and other participant inquiries.
  • We’ll empower you to learn and grow the career you want and recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

The Operations Associate is responsible for providing excellent service, support, and administrative tasks with the purpose of delivering an outstanding client experience.

Salary

Base: $32,000 - $53,300 USD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off

Skills & Requirements

Must-have

  • excellent communication skills
  • team environment
  • client experience delivery
  • money movement facilitation
  • financial intermediary collaboration

Nice-to-have

  • continuous learning
  • driven individual
  • passion for customer service
  • analytical problem-solving skills
  • detail-oriented coordination

Key Requirements

  • Bachelor's degree
  • Excellent written communication
  • Excellent phone demeanor
  • Excellent customer service skills
  • Knowledge of financial services is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter