Customer Experience Executive

AUREUS (SERANGOON) PTE. LTD.

Singapore
Not specified; benefits: medical + insurance cover...
Not specified
2-3 years customer service experience
Available for retail hours and weekends
Strong written and spoken english proficiency
Aureus Group is seeking a Customer Experience Executive to deliver exceptional service in a dynamic environment, ensuring customer satisfaction and operational excellence. The ideal candidate will have 2-3 years of customer service experience, strong communication skills, and a passion for fostering teamwork and growth

Job Summary

  • The role focuses on delivering exceptional customer service to ensure high client satisfaction and minimize student turnover in a fast-paced environment.
  • Candidates will be responsible for managing inquiries via email, WhatsApp, and phone while adhering to strict service-level agreements.
  • The company offers comprehensive perks including medical coverage, 14 days of annual leave, complimentary music lessons, and professional development opportunities.

Matching Summary

Match Score: 85

Aureus Group is seeking a Customer Experience Executive to deliver exceptional service in a dynamic environment, ensuring customer satisfaction and operational excellence. The ideal candidate will have 2-3 years of customer service experience, strong communication skills, and a passion for fostering teamwork and growth.

Salary

Not specified; Benefits: Medical and insurance coverage; Perks: 14 days annual leave, sick leave, complimentary music lessons

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Available for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Goal-driven and adaptable personality
  • Passion for customer service and growth

Key Requirements

  • At least 2-3 years of customer service experience
  • Availability to work weekends and retail hours
  • Strong proficiency in English communication

Work Rights

Not specified

Tailored Resume

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