Claims Account Relationship Manager - Carm (emea)

American International Group Inc

Primarily in-office (collaborative environment)
Broad experience in claims departments
Fluent english language capabilities
Ability to develop relationships across all levels
American International Group, Inc. (AIG) is seeking a Claims Account Relationship Manager (CARM) for the EMEA region. The role focuses on managing claims relationships with major clients and brokers, ensuring customer satisfaction, and promoting AIG's claims services

Job Summary

  • The role involves servicing AIG's most strategic major clients and their broker partners regarding claims issues across the EMEA region.
  • Candidates will act as an advocate within Claims, supporting acquisition of new business and collaborating with internal functions to align claims relationships with broader business objectives.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.

Matching Summary

Match Score: 85

American International Group, Inc. (AIG) is seeking a Claims Account Relationship Manager (CARM) for the EMEA region. The role focuses on managing claims relationships with major clients and brokers, ensuring customer satisfaction, and promoting AIG's claims services.

Skills & Requirements

Must-have

  • Broad experience in Claims departments
  • Fluent English language capabilities
  • Ability to develop relationships across all levels
  • Negotiating skills for problematic claims issues
  • Presentation and communication skills

Nice-to-have

  • Multiple language capabilities
  • Experience with NPS and CAB research
  • Competitive analysis skills
  • Project management experience
  • Salesforce data management skills

Key Requirements

  • Broad experience in Claims departments
  • Fluent in English
  • Travel around the EMEA region as required

Work Rights

Not specified

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