End-to-end project management across multiple initiatives
Digital marketing and vendor management expertise
Lilly is seeking an Omnichannel Engagement (OCE) Manager in India who will oversee the execution of projects and campaigns aimed at enhancing customer experiences through various digital channels. The ideal candidate should have a strong background in brand management and digital marketing, as well as experience in managing complex, multi-stakeholder projects
Job Summary
This role is part of Lilly's transformation effort to create positive customer experiences through enhanced omnichannel engagement.
The successful candidate will own the delivery of projects, campaigns, and digital channel execution for Lilly India's omnichannel capability.
Lilly is committed to delivering unparalleled customer experiences and accelerating the evolution of its capabilities to meet customer needs.
Matching Summary
Match Score: 85
Lilly is seeking an Omnichannel Engagement (OCE) Manager in India who will oversee the execution of projects and campaigns aimed at enhancing customer experiences through various digital channels. The ideal candidate should have a strong background in brand management and digital marketing, as well as experience in managing complex, multi-stakeholder projects.
Skills & Requirements
Must-have
4-6 years omnichannel marketing experience
End-to-end project management across multiple initiatives
Digital marketing and vendor management expertise
Brand management background in pharma or FMCG
Data-driven decision making and analytics skills
Nice-to-have
Strong stakeholder management capabilities
Curiosity about emerging customer engagement trends
Experience with marketing mix modelling
Ability to drive organizational change management
Key Requirements
MBA and Science degree required
4-6 years of relevant marketing experience
Commercial experience in life sciences or FMCG preferred