Mobile Retail Service Associate

The Comcast Nbcuniversal Foundation Inc

Base: $18.56; bonus/equity: not specified; benefit...
Not specified (assumed in-store based on role responsibilities)
Mobile device activation experience
Customer education and troubleshooting skills
Strong communication and teamwork abilities
The Mobile Retail Service Associate position at Comcast focuses on providing exceptional customer service and technical support in a mobile retail environment. The role involves assisting customers with device activations, troubleshooting, and educational demonstrations while contributing to operational efficiency and maintaining store standards

Job Summary

  • The role supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • Employees will handle mobile activations, education, troubleshooting, and escalations while assisting with operational priorities.
  • Comcast provides best-in-class benefits including personalized tools to support employees physically, financially, and emotionally.

Matching Summary

Match Score: 85

The Mobile Retail Service Associate position at Comcast focuses on providing exceptional customer service and technical support in a mobile retail environment. The role involves assisting customers with device activations, troubleshooting, and educational demonstrations while contributing to operational efficiency and maintaining store standards.

Salary

Base: $18.56; Bonus/Equity: Not specified; Benefits: Best-in-class array of options

Skills & Requirements

Must-have

  • Mobile device activation experience
  • Customer education and troubleshooting skills
  • Strong communication and teamwork abilities

Nice-to-have

  • Enthusiasm for technology and innovation
  • Experience with upselling accessories
  • Ability to work in a fast-paced environment

Key Requirements

  • High School Diploma or GED required
  • 0-2 years of relevant work experience
  • No specific certifications mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter