Client Support Manager

MRI

2–4 years in client support
1+ year supervisory experience
Experience with ticketing systems
We are seeking an experienced Client Support Manager to lead a high-performing support team and ensure an exceptional experience for our clients

Job Summary

  • We are seeking an experienced Client Support Manager to lead a high-performing support team and ensure an exceptional experience for our clients.
  • This role requires strong leadership and deep customer support expertise to drive process improvements within a fast-paced software environment.
  • Our people-first approach to PropTech is defining a new industry standard for client experiences that deliver real value every day.

Matching Summary

We are seeking an experienced Client Support Manager to lead a high-performing support team and ensure an exceptional experience for our clients.

Skills & Requirements

Must-have

  • 2–4 years in Client Support
  • 1+ year supervisory experience
  • Experience with ticketing systems

Nice-to-have

  • Proactive problem-solver
  • Approachable leader
  • Effective communicator

Key Requirements

  • Experience in software/SaaS environment
  • Familiarity with support KPIs
  • Strong analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter