As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day
Job Summary
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
This is an exciting opportunity for someone with extensive customer service experience, an allied health background or case management experience to work within EML’s Specialised Insurance Group (SIG).
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other; Flexibility to work from home to support work/life balance; Comprehensive learning and development opportunities.
Matching Summary
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day.
Skills & Requirements
Must-have
extensive customer service experience
manage physical and psychological claims
end-to-end claims process management
liaise with multiple stakeholders
determine claim liability
manage treatment and process payments
Nice-to-have
empathetic and supportive approach
transfer clinical experience
values-driven environment
proactive and strategically focused
creative problem-solving skills
Key Requirements
allied health background or case management experience
extensive customer service experience
work-from-home flexibility considered from month three