Base: competitive salary depending on skills + exp...
Hybrid
Client servicing in institutional asset management
Managing institutional client portfolios
Resolving client and consultant queries
As a Client Relationship Manager within the EMEA Institutional team, you will play a key role in enhancing and maintaining Aviva Investors’ reputation through exceptional client servicing and relationship management
Job Summary
As a Client Relationship Manager within the EMEA Institutional team, you will play a key role in enhancing and maintaining Aviva Investors’ reputation through exceptional client servicing and relationship management.
The role supports ongoing internal governance through maintaining Standard Operating Procedures, annual risk and audit requirements, and other administration essential to delivering a culture of client service excellence across the organisation.
Aviva offers a competitive salary, discretionary bonus, generous pension scheme, private medical benefits, share plans, flexible benefits, and inclusive policies supporting work-life balance.
Matching Summary
As a Client Relationship Manager within the EMEA Institutional team, you will play a key role in enhancing and maintaining Aviva Investors’ reputation through exceptional client servicing and relationship management.
Salary
Base: Competitive salary depending on skills and experience; Bonus/Equity: Discretionary bonus opportunity; Benefits: Generous pension scheme, private medical benefit, share plans, flexible benefits
Skills & Requirements
Must-have
Client servicing in institutional asset management
Managing institutional client portfolios
Resolving client and consultant queries
Collaboration across business areas
Knowledge of EMEA institutional market segments
Maintaining client data in Salesforce
Nice-to-have
Strong communication and listening skills
Experience with regulatory requirements
Teamwork and collaboration skills
Sustainable investing commitment
Flexible working arrangements
Key Requirements
Investment Management Certificate (IMC) or equivalent
Experience in institutional asset management client servicing
Certified under FCA/PRA Senior Managers and Certification Regime (SMCR)
Practical awareness of relevant regulatory requirements
Work Rights
Must be eligible to work in the UK; role based in London only