Guest Services Associate Ii / Concierge - Club Wyndham National Harbor

Club Wyndham National Harbor

National Harbor, US
Base: $25.00 - $27.00 ph; bonus/equity: not specif...
Excellent service
Sharing information about resort
Processing cash and credit card transactions
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout

Job Summary

  • As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout.
  • Process cash and credit card transactions strictly following established procedures.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.

Matching Summary

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout.

Salary

Base: $25.00 - $27.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Flexible spending accounts, Life and accident coverage, Disability, Paid Time Off, Parental Leave, Holidays, Wish day, 401k with employer match, Legal and identity theft plan, Voluntary income protection benefits, Wellness program, Employee Assistance Program

Skills & Requirements

Must-have

  • excellent service
  • sharing information about resort
  • processing cash and credit card transactions
  • responding to guest inquiries
  • basic math skills
  • basic computer and office skills

Nice-to-have

  • friendly welcome
  • contagious smile
  • hospitality with heart
  • inclusive environment
  • take time to have fun

Key Requirements

  • Professional appearance
  • positive, can-do attitude
  • understand English
  • solve problems with minimal supervision
  • proper cash handling procedures
  • multitask and work in a fast paced environment
  • attention to detail and organization skills

Work Rights

Not specified

Tailored Resume

Cover Letter