Fast Track Case Manager

EML

Brisbane, Australia
Not specified; salary reviews included; annual com...
Fully remote
Strong communication skills for stakeholder management
Customer service focused background in fast-paced environment
Ability to listen and understand customer recovery needs
The role involves proactively finalizing workers compensation claims while supporting customers through their recovery journey

Job Summary

  • The role involves proactively finalizing workers compensation claims while supporting customers through their recovery journey.
  • EML fosters a learning culture with comprehensive development opportunities and flexible work arrangements including remote options.
  • Employees receive generous benefits including up to 16 weeks paid parental leave, health insurance discounts, and an employee assistance program.

Matching Summary

The role involves proactively finalizing workers compensation claims while supporting customers through their recovery journey.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Strong communication skills for stakeholder management
  • Customer service focused background in fast-paced environment
  • Ability to listen and understand customer recovery needs

Nice-to-have

  • Passion about delivering positive outcomes and experiences
  • Collaborative team player mindset
  • Commitment to diversity and inclusion culture

Key Requirements

  • Experience managing a portfolio of claims
  • Knowledge of workers compensation guidelines and policies
  • Ability to work collaboratively within a team

Work Rights

Not specified

Tailored Resume

Cover Letter