Amplitude is the leading AI analytics platform helping over 4,700 customers build better products and digital experiences
Job Summary
Amplitude is the leading AI analytics platform helping over 4,700 customers build better products and digital experiences.
The role involves owning customer deployment, adoption, and outcomes for a portfolio of 30-40 accounts from pre-sales through renewal.
Candidates must demonstrate technical fluency with data architecture, instrumentation methods, and AI agent workflows to drive measurable business impact.
Matching Summary
Amplitude is the leading AI analytics platform helping over 4,700 customers build better products and digital experiences.
Skills & Requirements
Must-have
5+ years Customer Success experience
2+ years enterprise software deployments
Portfolio management of 20+ accounts
Technical fluency in data architecture
Experience co-owning renewals and expansion
Nice-to-have
Prior digital analytics platform experience
Background in consulting or solutions delivery
Fluency in Mandarin language
Practitioner experience with Amplitude tool
AI innovation and workflow integration
Key Requirements
5+ years in Customer Success or Technical Account Management
2+ years leading enterprise software deployments
2+ years managing mid-market or emerging enterprise portfolios