Junior Technical Account Manager (usa)

Elwood Technologies Services Ltd

New York, United States
Up to $110,000 py; fully pyid medical + dental sch...
On-site
Bachelor's degree in finance or stem
1-2 years client facing experience
Rotational weekend work availability
This role supports global clients by troubleshooting execution and risk issues while managing live trading queries on a rotating schedule

Job Summary

  • This role supports global clients by troubleshooting execution and risk issues while managing live trading queries on a rotating schedule.
  • Elwood Technologies offers a competitive salary up to $110,000 along with fully paid medical and dental schemes for employees and families.
  • The position requires collaboration with Engineering, Product, and Sales teams to drive product improvements and ensure timely resolution of technical issues.

Matching Summary

This role supports global clients by troubleshooting execution and risk issues while managing live trading queries on a rotating schedule.

Salary

Up to $110,000 per annum; Fully paid medical and dental schemes; Weekly Ubereats allowance

Skills & Requirements

Must-have

  • Bachelor's degree in Finance or STEM
  • 1-2 years client facing experience
  • Rotational weekend work availability
  • Trade life cycle awareness
  • Strong analytical problem solving skills

Nice-to-have

  • SQL experience desirable
  • Python programming knowledge
  • Digital assets market interest
  • Collaborative team player mindset
  • Hands-on dataset operational detail

Key Requirements

  • Bachelor's degree in Finance, Business, Economics, or STEM
  • 1-2 years experience in Technical Support or Customer Success
  • Willingness to work rotational weekends

Work Rights

Not specified

Tailored Resume

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