Sales & Service Manager - Harbor East

Alo Yoga

Baltimore, MD, United States
On-site
Oversee sales and service team execution
Drive exceptional guest experience strategies
Partner with general manager on budgeting
The Sales & Service Manager is responsible for ensuring an exceptional guest experience while executing the store's business and guest experience strategy

Job Summary

  • The Sales & Service Manager is responsible for ensuring an exceptional guest experience while executing the store's business and guest experience strategy.
  • This role requires partnering with the General Manager to manage budgets, reporting metrics, and inform quarterly business reviews.
  • The ideal candidate will lead a team to exude ALO's mission of mindful movement and effectively communicate brand values to guests.

Matching Summary

The Sales & Service Manager is responsible for ensuring an exceptional guest experience while executing the store's business and guest experience strategy.

Skills & Requirements

Must-have

  • Oversee sales and service team execution
  • Drive exceptional guest experience strategies
  • Partner with General Manager on budgeting
  • Analyze sales opportunities and root causes
  • Lead workforce solutions for floor coverage

Nice-to-have

  • Passion for mindful movement philosophy
  • Experience in yoga or wellness retail
  • Strong coaching and feedback skills
  • Ability to work constant movement
  • Commitment to community building

Key Requirements

  • Leadership experience in retail sales
  • Business acumen for budget and reporting
  • Coaching and talent development skills

Work Rights

Not specified

Tailored Resume

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