Customer Service Executive

Brambles

Manchester, United Kingdom
Hybrid
Customer enquiry and complaint handling
Root cause analysis and problem solving
High-volume workload management
You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner

Job Summary

  • You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.
  • Act as the first point of contact for customer enquiries and complaints, providing a professional, responsive, and customer‑focused service.
  • Brambles is an inclusive employer committed to developing a diverse workforce where everyone is treated fairly and with respect.

Matching Summary

You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

Skills & Requirements

Must-have

  • Customer enquiry and complaint handling
  • Root cause analysis and problem solving
  • High-volume workload management
  • Effective communication skills
  • Data protection compliance
  • Hybrid work model

Nice-to-have

  • Adaptability
  • Building rapport
  • Commercial sustainability
  • Continuous process improvement
  • Empathy
  • Teamwork
  • Customer experience (CX)

Key Requirements

  • Basic IT knowledge
  • Time management and prioritisation skills
  • Call centre or helpdesk experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter