Associate Application Support Engineer

ResMed

Remote
Base: 23.28 - 34.92 usd hourly; bonus/equity: not ...
Fully remote
Customer support for somnoware platform
Complex troubleshooting skills
Experience with healthcare information systems
The Application Support Team provides technical support to clinicians and internal teams

Job Summary

  • The Application Support Team provides technical support to clinicians and internal teams.
  • This role involves troubleshooting and upgrading the Somnoware application as needed.
  • ResMed offers a comprehensive benefits package and promotes a culture of growth and inclusivity.

Matching Summary

The Application Support Team provides technical support to clinicians and internal teams.

Salary

Base: 23.28 - 34.92 USD Hourly; Bonus/Equity: Not specified; Benefits: comprehensive medical, vision, dental, and life insurance

Skills & Requirements

Must-have

  • customer support for Somnoware Platform
  • complex troubleshooting skills
  • experience with healthcare information systems

Nice-to-have

  • experience with Salesforce and Zendesk
  • passionate about patient care
  • excellent interpersonal skills

Key Requirements

  • Associate or Bachelor's degree in IT
  • 3-5 years of support experience
  • proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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