Senior Hardware Support Engineer

Nebius

Independence, United States
$125,000 – $180,000 py; bonus: annual performance-...
On-site
Root cause analysis for hardware failures
Server hardware expertise
Vendor coordination for issue resolution
Nebius is seeking a Senior Hardware Support Engineer to ensure production hardware reliability in large-scale data center environments. The role requires strong analytical skills and hands-on expertise in hardware troubleshooting to address complex issues and improve system reliability

Job Summary

  • Lead root cause analysis for complex hardware and firmware failures across production fleets.
  • Coordinate with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions.
  • Improve hardware observability, failure tracking, and reporting processes.

Matching Summary

Match Score: 85

Nebius is seeking a Senior Hardware Support Engineer to ensure production hardware reliability in large-scale data center environments. The role requires strong analytical skills and hands-on expertise in hardware troubleshooting to address complex issues and improve system reliability.

Salary

$125,000 – $180,000 per year; Bonus: annual performance-based bonus; Benefits: Comprehensive medical, dental, and vision coverage, 401(k) plan with company contribution, Flexible paid time off, Paid parental leave, Professional development support

Skills & Requirements

Must-have

  • Root cause analysis for hardware failures
  • Server hardware expertise
  • Vendor coordination for issue resolution
  • Structured problem-solving methodologies
  • Hardware and firmware validation

Nice-to-have

  • AI/high-performance computing experience
  • Firmware lifecycle management
  • Linux-based production systems

Key Requirements

  • Strong hands-on server hardware expertise
  • Proven root cause analysis experience
  • Deep understanding of server components
  • Experience with hardware vendors
  • Structured problem-solving skills
  • Strong analytical capabilities
  • Experience coordinating with on-site teams
  • Ability to manage multiple investigations
  • Clear written and verbal communication

Work Rights

Not specified

Tailored Resume

Cover Letter