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The Sofitel Brussels Europe is seeking a Guest Relations Intern to assist with various operational tasks, ensuring high customer satisfaction and maintaining service standards. The ideal candidate is a hospitality student with excellent communication skills, a professional appearance, and a strong customer service orientation.
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Job Summary
The intern plays a central role in ensuring Sofitel Brussels Europe standards are met to satisfy clients.
Responsibilities include coordinating VIP arrivals, managing guest complaints with active listening, and verifying billing accuracy.
The company offers career evolution opportunities within the global Accor network of over 5,600 hotels.
Matching Summary
Match Score: 75
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The Sofitel Brussels Europe is seeking a Guest Relations Intern to assist with various operational tasks, ensuring high customer satisfaction and maintaining service standards. The ideal candidate is a hospitality student with excellent communication skills, a professional appearance, and a strong customer service orientation.
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Skills & Requirements
Must-have
Excellent English communication skills
Professional grooming and presentation
VIP client service coordination
Nice-to-have
Luxury sector experience preferred
Multilingual capabilities valued
Strong teamwork and adaptability
Key Requirements
Student enrolled in a renowned hospitality school
Six-month internship duration starting January 2026