Deep functional understanding of call centre operations
Ability to configure and demonstrate service cloud solutions
Proficiency in english and filipino/tagalog business communications
The Service Cloud Solution Engineer is responsible for communicating product offerings and architecture to prospects based on specific business requirements
Job Summary
The Service Cloud Solution Engineer is responsible for communicating product offerings and architecture to prospects based on specific business requirements.
The primary goal is to remove all technical objections related to Service Cloud in the sales cycle while developing tailored technical sales strategies.
Candidates must be proficient in both English and Filipino/Tagalog to effectively collaborate with teams and customers in the region.
Matching Summary
The Service Cloud Solution Engineer is responsible for communicating product offerings and architecture to prospects based on specific business requirements.
Skills & Requirements
Must-have
Deep functional understanding of call centre operations
Ability to configure and demonstrate Service Cloud solutions
Proficiency in English and Filipino/Tagalog business communications
Nice-to-have
Previous experience as a Sales Engineer or Architect
Basic programming experience in HTML and web technologies
Experience with AI and Generative AI tools
Key Requirements
Fluency in English and Filipino/Tagalog required
Experience with CRM solutions and contact center technology