Senior Success Architect - Agentforce/data360

Salesforce UK

5+ years strategic solution experience
3+ years salesforce core platform experience
Ai/llm implementation with langchain or llamaindex
This role requires a Senior Success Architect to drive customer success through advanced AI strategy and Agentforce implementation

Job Summary

  • This role requires a Senior Success Architect to drive customer success through advanced AI strategy and Agentforce implementation.
  • Candidates must possess deep expertise in Salesforce Core Platform alongside cutting-edge knowledge of AI agents and Data360.
  • The position involves providing proactive and reactive support to Signature Success Plan clients to achieve their Agentic Enterprise goals.

Matching Summary

This role requires a Senior Success Architect to drive customer success through advanced AI strategy and Agentforce implementation.

Skills & Requirements

Must-have

  • 5+ years strategic solution experience
  • 3+ years Salesforce Core Platform experience
  • AI/LLM implementation with LangChain or LlamaIndex
  • Enterprise data platform knowledge Snowflake BigQuery
  • Native Japanese and business English proficiency

Nice-to-have

  • Salesforce certification in Agentforce or Data Cloud
  • Experience with Flow and Lightning Web Components
  • Knowledge of NLP and ML concepts beyond LLMs
  • Proactive customer success mindset
  • Ability to translate technical concepts to business value

Key Requirements

  • 5+ years cloud technology strategy experience
  • 3+ years Salesforce Core Platform practical experience
  • Native Japanese language skills required
  • Business level English reading and speaking
  • Experience with large-scale complex customers

Work Rights

Not specified

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