RC Hotels (PTE.) LTD. is seeking a Guest Relations Officer to assist guests with check-in and check-out processes, manage guest feedback, and maximize room revenue through up-selling. The role requires strong interpersonal skills, adaptability to multicultural environments, and a focus on teamwork
Job Summary
The role involves assisting guests with check-in, check-out, and various cashiering duties while ensuring a seamless stay experience.
Employees are expected to maximize room revenue by up-selling higher rate categories and providing excellent service to walk-in guests.
The position requires meeting and greeting VIP guests, handling correspondence, and supervising front office areas including the lobby and airline desk.
Matching Summary
Match Score: 85
RC Hotels (PTE.) LTD. is seeking a Guest Relations Officer to assist guests with check-in and check-out processes, manage guest feedback, and maximize room revenue through up-selling. The role requires strong interpersonal skills, adaptability to multicultural environments, and a focus on teamwork.