Competitive compensation; base + 401k match; equit...
On-site
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through immersive, customer-focused care
Job Summary
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through immersive, customer-focused care.
The role requires greeting customers with warmth, routing urgent medical calls quickly, and providing compassionate guidance on financial options.
Employees receive comprehensive benefits including health coverage starting day one, equity eligibility after one year, and significant travel stipends.
Matching Summary
VEG is dedicated to transforming the emergency veterinary experience for both pets and their owners through immersive, customer-focused care.
Salary
Competitive compensation; Base and 401K match; Equity eligible after one year
Skills & Requirements
Must-have
2+ years customer service experience
Advanced computer program knowledge
Ability to work nights weekends holidays
Comfortable with noisy environments odors
Strong multitasking in high stakes chaos
Nice-to-have
Empathetic people-centric approach
Creative ways to say yes to needs
High emotional intelligence skills
Curious nature seeking growth opportunities
Sense of humility and team ownership
Key Requirements
2+ years customer service role experience
Availability for rotating nights weekends holidays