The role involves providing first and second-level technical support as the primary contact for business customers regarding system disruptions
Job Summary
The role involves providing first and second-level technical support as the primary contact for business customers regarding system disruptions.
Responsibilities include installing and configuring various hardware devices such as laptops, printers, and card readers to ensure seamless customer operations.
Employees benefit from flexible working hours, a hybrid work model, and access to personal and professional development programs including LinkedIn Learning.
Matching Summary
The role involves providing first and second-level technical support as the primary contact for business customers regarding system disruptions.
Skills & Requirements
Must-have
1st and 2nd Level Support experience
Hardware installation and configuration
Ticket system documentation skills
Technical background education
Class B driver's license required
Nice-to-have
Telematik-Infrastruktur knowledge
Team collaboration abilities
Customer service orientation
Independent structured work style
Willingness for on-site hospital visits
Key Requirements
Successfully completed technical vocational training
Valid Class B driver's license
Good German language skills
Availability for shift work between 07:00 and 23:00