Support Analyst - Service Desk

MSD (Merck)

Hamilton, New Zealand
Hybrid
Technical problem resolution
Customer technical support
Data processing support
Join our After Sales team and help farmers get the best from their SenseHub Monitoring solution

Job Summary

  • Join our After Sales team and help farmers get the best from their SenseHub Monitoring solution.
  • You will be on the frontline of our Service Desk, solving technical issues and supporting training.
  • Make a real difference for farming customers while working with leading animal health technology.

Matching Summary

Join our After Sales team and help farmers get the best from their SenseHub Monitoring solution.

Skills & Requirements

Must-have

  • Technical problem resolution
  • Customer technical support
  • Data processing support

Nice-to-have

  • Experience in IT Service Desk
  • Customer service skills
  • Dairy farm understanding

Key Requirements

  • Relevant tertiary qualification
  • Experience in a related field
  • Full, current New Zealand driver’s licence

Work Rights

Not specified

Tailored Resume

Cover Letter