Vip Account Manager

FanDuel

Toronto, Canada
Base: $90,000 - $113,000 cad; bonus/equity: eligib...
On-site
Manage vip program for high value customers
Drive kpis through promotions and events
Budget management for vip rewards
As a VIP Key Account Manager, you will report to our Director of VIP for Canada and manage a VIP program which caters to high value customers for our Sportsbook and Casino products

Job Summary

  • As a VIP Key Account Manager, you will report to our Director of VIP for Canada and manage a VIP program which caters to high value customers for our Sportsbook and Casino products.
  • Your role is to drive KPI’s by promotions, events and budget management.
  • This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits.

Matching Summary

As a VIP Key Account Manager, you will report to our Director of VIP for Canada and manage a VIP program which caters to high value customers for our Sportsbook and Casino products.

Salary

Base: $90,000 - $113,000 CAD; Bonus/Equity: Eligible for short-term or long-term incentive compensation; Benefits: Extended medical, vision, and dental coverage; life insurance; disability insurance; retirement program with employer contributions

Skills & Requirements

Must-have

  • Manage VIP program for high value customers
  • Drive KPIs through promotions and events
  • Budget management for VIP rewards
  • Liaise with various departments
  • Track and report on execution plans
  • Deliver against responsible gaming protocols
  • Monitor competitive activities

Nice-to-have

  • Passionate about providing top level service
  • Confident and people focused personality
  • Strives to meet targets and deadlines
  • Understanding of Marketing processes

Key Requirements

  • Minimum 2 years of experience in high end customer service
  • Business to Customer Sales experience
  • Experience with data analytics
  • Knowledge of online gaming industry
  • Excellent organizational and planning skills
  • Willing to work non-traditional business hours
  • Travel approximately 25% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter