Guest Services Usher

Long Beach Convention & Entertainment Center

Long Beach, California, USA
Not specified (likely variable hours including days, nights, weekends)
Assist patrons with customer service needs
Maintain position on post
Oversee assigned area for spills
The Long Beach Convention & Entertainment Center is seeking a Guest Services Usher to assist patrons during events. The ideal candidate should have experience in customer service, possess strong communication skills, and be able to maintain composure in a fast-paced environment

Job Summary

  • Assist patrons with their customer service needs while attending a public or private event.
  • Maintain your assigned area, ensuring it is free of spills or situations requiring staff attention.
  • Work in a variety of environments including heights, darkened theatres, and around crowds with loud noise and flashing lights.

Matching Summary

Match Score: 75

The Long Beach Convention & Entertainment Center is seeking a Guest Services Usher to assist patrons during events. The ideal candidate should have experience in customer service, possess strong communication skills, and be able to maintain composure in a fast-paced environment.

Skills & Requirements

Must-have

  • Assist patrons with customer service needs
  • Maintain position on post
  • Oversee assigned area for spills
  • Receive and act on complaints
  • Communicate clearly with a friendly disposition
  • Stay calm in fast-paced environment

Nice-to-have

  • Handle conflict in a friendly and effective manner

Key Requirements

  • High School Diploma or GED preferred
  • One-year prior experience in customer service preferred
  • Ability to navigate a variety of floor surfaces
  • Continuous standing and walking, including up and down stairs
  • Ability to work in a variety of environments

Work Rights

Not specified

Tailored Resume

Cover Letter