You will lead projects, establish service design at Bupa and mentor other team members
Job Summary
You will lead projects, establish service design at Bupa and mentor other team members.
You will line manage a group of designers and provide mentorship and support to facilitate development, encourage growth and foster a culture of care and candour.
Our benefits are designed to make health happen for our people.
Matching Summary
You will lead projects, establish service design at Bupa and mentor other team members.
Salary
Up to £65k; Not specified; Not specified
Skills & Requirements
Must-have
Service design skills
Product design skills
Customer journey maps
Service blueprints
Strong facilitator
Design thinking
Figma and UserTesting.com knowledge
Nice-to-have
Advocacy amongst key stakeholders
Psychological safety
Champion for accessibility
Working in FCA regulated business
Key Requirements
Experience creating customer journey maps
Experience creating service blueprints
Experience creating flows
Experience working alongside researchers
Experience in an FCA regulated business is a bonus
Experience managing complexity across multiple streams of work