Operational Support Analyst

University of Arkansas System

Little Rock, Arkansas, US
$25ph; not specified; not specified
Workday operational support
Duplicate record resolution
Ticket review and research
This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification

Job Summary

  • This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification.
  • The role will also support operational and hygiene tasks such as customer changes, org studio, and unassigned tasks.
  • This is a part-time position with up to 20 hours of work per week, not exceeding 1500 hours per fiscal year.

Matching Summary

This position serves as the Operation Support Analyst on the Workday Operational Support team, assisting with daily review and resolution of duplicate records, ticket review, research, and documentation verification.

Salary

$25/hr; Not specified; Not specified

Skills & Requirements

Must-have

  • Workday Operational Support
  • Duplicate record resolution
  • Ticket review and research
  • Verify documentation
  • Campus-focused reports
  • Customer changes and org studio

Nice-to-have

  • Creative problem-solving
  • Independent remote work
  • Time management skills

Key Requirements

  • 30 hours undergrad degree work
  • 1 year related experience
  • Bachelor's degree equivalent
  • Manage technical requirements
  • Manage large data volumes

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter