Front Office Patient Service Representative Family Medicine
Banner – University Medicine Family Medicine Clinic
Phoenix, Arizona, US
High school diploma or ged
Insurance eligibility verification skills
Point of service payment collection
The position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage
Job Summary
The position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.
Employees must calculate and collect patient liability while explaining financial policies and available resources for alternative payment arrangements.
This role requires the ability to retain large amounts of changing payor information crucial to attaining reimbursement for services provided.
Matching Summary
The position coordinates a smooth patient flow process by answering phones, scheduling appointments, and verifying insurance coverage.
Skills & Requirements
Must-have
High school diploma or GED
Insurance eligibility verification skills
Point of service payment collection
Medical front office experience preferred
Nice-to-have
Previous cash collections experience
Knowledge of Banner systems and processes
Strong interpersonal communication skills
Ability to work in fast-paced environment
Key Requirements
High school diploma/GED required
One or more years of work experience in financial/insurance industry
Arizona Fingerprint Clearance Card required for behavioral health settings