We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits
Job Summary
We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out while maintaining high standards of customer service at the reception desk.
Employee benefit card offers discounted rates at Accor hotels worldwide and opportunities to grow within the property and across the world.
Matching Summary
We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits.
Skills & Requirements
Must-have
Customer service at reception desk
Handling guest queries and complaints
Booking and managing room reservations
Team motivation and development
Shift work including night shifts
Liaising with other hotel departments
Nice-to-have
Proactive service improvement initiatives
Knowledge of hotel procedures and standards
Ability to work extended hours
Experience with banquet and event coordination
Participation in corporate social responsibility activities