Senior Process Optimization Consultant

Hartford Fire Insurance

Remote, US
Base: $110,800 - $166,200; bonus/equity: not speci...
Hybrid
Process ownership and optimization
Employer digital adoption strategy
Lean and six sigma methodologies
Join a high impact team driving operational excellence and accelerating employer digital adoption across Employee Benefits Operations

Job Summary

  • Join a high impact team driving operational excellence and accelerating employer digital adoption across Employee Benefits Operations.
  • As a Senior Process Optimization Consultant, you will serve as both a senior process owner and a driver of our Employer Digital Adoption Strategy, increasing the use of our digital portal for service, billing, employee claims details and submission, and document management.
  • This role offers a unique opportunity to make a measurable impact on customer behavior, operational efficiency, and employee experience—while growing your career in a collaborative, transformation focused environment.

Matching Summary

Join a high impact team driving operational excellence and accelerating employer digital adoption across Employee Benefits Operations.

Salary

Base: $110,800 - $166,200; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process Ownership and Optimization
  • Employer Digital Adoption Strategy
  • Lean and Six Sigma methodologies
  • Cross functional initiatives leadership
  • Voice of the Customer insights

Nice-to-have

  • Collaborative transformation focused environment
  • Influencing customer engagement digitally
  • Strategic hypotheses validation
  • Trusted advisor to leaders

Key Requirements

  • Minimum 3 years strategic project leadership
  • Minimum 5 years Operations or Employee Benefits experience
  • Business process optimization experience required
  • Bachelor’s degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter